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Diploma linkedEffective anger management
lineA one-day course with tutor: Joe Griffin

Course outline:
Have you ever felt powerless in the face of anger? If so, this practical training day
is for you.

Distressing, inappropriate and often violent expressions of frustration, anger and rage are on the increase in all areas of public and private life causing ill-health, stress, misery and sometimes even injury and death.

The best way to help yourself and others is to understand the causes, triggers
and behaviour patterns of anger, and to learn effective techniques for diffusing
and coping with aggressive situations. This training day gives you those valuable techniques.

The day covers: anger and health; anger at work; anger in school; anger and personal safety; anger in relationships and public rage out-breaks. It also contains essential information if you deal with the general public or work with people suffering from anger disorders.


  What you will gain from the day:
Enhanced personal safety in potentially dangerous situations
Greater understanding about the relationship between anger and emotional and physical health
A new ‘toolbox’ of effective strategies for calming down and dealing with
angry people
Better communication and conflict resolution skills
Improved treatment strategies for helping patients master their uncontrolled anger
Insight into what triggers your own anger and how to effectively control it.

 

  Who should attend?
If you deal professionally with members of the public in difficult, stressful circumstances, this training is for you.
If you counsel or treat angry people, this training is for you.
If you wish to deepen your understanding of anger for personal reasons, this training will benefit you too.


line

Course programme:

Registration: 8.30am to 9.30am (Tea or coffee before 9.25am)

9.30am – Why anger and aggression are on the increase
How our society creates angry people. The reasons for the rise in angry incidents in hospitals, health centres, on the road, in the classroom, in the office and in the home. What happens when we get angry. How anger affects our bodies, our health and our minds. Why we can’t think clearly when we are angry. Five common myths about anger (for example, that venting your angry feelings makes the anger go away). The difference between healthy and destructive anger. Why uncontrolled anger is an emotionally driven trance state. How to recognise what triggers your own ‘anger trances’.

11.00am — Tea/coffee

11.30am – How to effectively control your own anger
The connection between anger and depression. How to relax deeply in five minutes or less. (It’s physically impossible to be angry and relaxed at the same time.) How to neutralise negative self suggestions. How and why our thought processes can deceive us. How to see problems from different perspectives. How to inoculate yourself against stress build-up. The LIFE model of effective communication – simple but powerfully effective ways to prevent anger build-up through effective communication skills.

1.00pm — Lunch

2.00pm – Coping effectively with other people’s anger
Moving your mind and body into an appropriate state of relaxed alertness. How to use non-verbal body language to lower the emotional temperature in a situation and build rapport. Three invaluable techniques for disarming criticism.

3.00pm — Tea/coffee

3.30pm – The Aggression Inhibition Reflex
All animals possess an ‘aggression inhibition reflex’ which when stimulated can have an instantly calming effect in an aggressive situation. Experts on human conflict have noticed the same reflex in humans. We show you six ways to trigger this reflex in an angry person to calm them down. This technique can even help you extricate yourself unharmed from potentially violent situations.

4.30pm — Day ends

DUBLIN:* Date: Wednesday 23rd May 2012
Venue: Marino Institute of Education
Times: Each day starts at 9.30am and ends at 4.30pm
Course Code: JN05



EVENT POSTPONED. To be rescheduled.
BRISTOL: Date: Wednesday 4th July 2012
Venue: Clifton Hill House, University of Bristol
Times: Each day starts at 9.30am and ends at 4.30pm
Course Code: JN06

LONDON: Date: Tuesday 9th October 2012
Venue: Friends House Quaker Meeting Centre
Times: Each day starts at 9.30am and ends at 4.30pm
Course Code: JN07

BIRMINGHAM: Date: Tuesday 20th November 2012
Venue: Woodbrooke Quaker Study Centre
Times: Each day starts at 9.30am and ends at 4.30pm
Course Code: JN08

PRICE: £160 plus vat (£192) per person. Fee includes tuition, course notes, attendance certificate, lunch and refreshments.


*Dublin price: £175 per person. Fee includes tuition, course notes, attendance certificate, lunch and refreshments

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Thinking of booking 5 or more courses?
Call us on 01323 811690 for your 10% discount.
>> We offer a 10% discount on our prices if you book any five events at the same time. These five courses can be made up of
any combination and don't all have to be for you, they can also be for a colleague or friend.


 

To book by phone, call: 01323 811690

Alternatively, you can download an application form and post or fax it to:
Human Givens College, Chalvington, East Sussex, BN27 3TD
fax:  00 44 (0)1323 811486

Also see, How to Book.

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