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Core Diploma subjectEffective Anger Management

A one-day course with tutor:
Sue Saunders


There are currently no more dates for this course

About the course

Have you ever felt powerless in the face of anger? If so, this practical training day is for you.

Distressing, inappropriate and often violent expressions of frustration, anger and rage are on the increase in all areas of public and private life causing ill-health, stress, misery and sometimes even injury and death.

The best way to help yourself and others is to understand the causes, triggers and behaviour patterns of anger, and to learn effective techniques for diffusing and coping with aggressive situations. This training day gives you those valuable techniques.

The day covers: anger and health; anger at work; anger in school; anger and personal safety; anger in relationships and public rage out-breaks. It also contains essential information if you deal with the general public or work with people suffering from anger disorders.

What you will gain from attending:

  • Enhanced personal safety in potentially dangerous situations
  • A new ‘toolbox’ of effective strategies for calming down and dealing
    with angry people
  • Greater understanding about the relationship between anger and emotional and physical health
  • Insight into what triggers your own anger – and how to control it
  • Better communication and conflict resolution skills
  • Information about the effects of anger on our minds and bodies
  • Ways to diffuse potentially violent situations
  • The Five Myths about anger that everyone needs to know
  • Three invaluable techniques for disarming criticism
  • The difference between healthy and destructive anger
  • A better understanding of why anger and aggression are on the increase
  • Ways to inoculate yourself against stress build-up
  • Improved treatment strategies for helping patients and clients master their uncontrolled anger
  • Course notes and more...

 

Who should attend?

  • If you deal professionally with members of the public in difficult, stressful circumstances, this training is for you
  • If you counsel or treat angry people, this training is for you
  • If you wish to deepen your understanding of anger for personal reasons, this training will benefit you too

 

Course Programme

The 'Effective anger management' course starts at 9.30am and runs until 4.00pm.

The day's agenda

Registration: 8.30am to 9.30am (Tea or coffee served until 9.25am)

9.30am – Why anger and aggression are on the increase

  • How our society creates angry people
  • The reasons for the rise in angry incidents in hospitals, health centres, on the road, in the classroom, in the office and in the home
  • What happens when we get angry – how anger affects our bodies, our health and our minds
  • Why we can’t think clearly when we are angry
  • Five common myths about anger (for example, that venting your angry feelings makes the anger go away)
  • The difference between healthy and destructive anger
  • Why uncontrolled anger is an emotionally driven trance state
  • How to recognise what triggers your own ‘anger trances’

11.00am — Discussion over tea/coffee

11.30am – How to effectively control your own anger

  • The connection between anger and depression
  • How to relax deeply in five minutes or less. (It’s physically impossible to be angry and relaxed at the same time)
  • How to neutralise negative self suggestions
  • How and why our thought processes can deceive us. How to see problems from different perspectives
  • How to inoculate yourself against stress build-up
  • The LIFE model of effective communication – simple but powerfully effective ways to prevent anger build-up through effective communication skills.

1.00pm — Lunch (included)

1.45pm – Coping effectively with other people’s anger

  • Moving your mind and body into an appropriate state of relaxed alertness
  • How to use non-verbal body language to lower the emotional temperature in a situation and build rapport
  • Three invaluable techniques for disarming criticism

2.45pm — Discussion over tea/coffee

3.00pm – The Aggression Inhibition Reflex

  • All animals possess an ‘aggression inhibition reflex’ which when stimulated can have an instantly calming effect in an aggressive situation
  • Experts on human conflict have noticed the same reflex in humans
  • We show you six ways to trigger this reflex in an angry person to calm them down
  • This technique can even help you extricate yourself unharmed from potentially violent situations

4.00pm — Day ends


There are currently no more dates for this course

Effective anger management

>> Online version also available