Think straight – communicate!
A one-day course with tutor: Joe Griffin
Course overview:
Effective communication skills are essential to helping us achieve our personal goals and making a significant contribution to society through our work.
All too often otherwise highly accomplished people are held back in their careers or stymied in their personal relationships by not getting across what they need to express. This in turn leads to high levels of emotional arousal which prevents them from thinking straight, distorts their view of themselves and makes it next to impossible to communicate effectively. Without good in depth communication the quality of services declines rapidly, bullying and red tape take over, staff morale collapses and mental stress and absenteeism increase. Without clear communication learning is hampered, mistakes increase and relationships suffer and break down – our ability to help other people declines dramatically and our organisations degenerate in confusion. There are an enormous number of little known facts about the psychology of communication that can be used to facilitate family life, healthcare, psychotherapy, education and business – this training will give them to you.
| Course content includes: | |
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The two things necessary for straight thinking and clear personal communication |
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How to get your facts straight |
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We explore the best methods of getting people to feel comfortable with you and freely show you relevant information |
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Why we ourselves need to be calm, clear headed and in possession of the appropriate communication tools to get through to a person or a group we seek to influence |
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How to start a difficult conversation |
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What questions to ask |
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How to make small talk to put people at ease |
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How to use non-verbal behaviour to build rapport quickly |
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How to make people feel really listened to |
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The most important rules for influencing people |
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Why it is important to hold a person’s attention and three powerful ways to do it |
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How to use hemispherical switching to keep people interested in what you are saying |
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The power of metaphor |
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The critical role of timing |
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Why and how people recall information |
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How to handle difficult people like bullies, the ‘steamroller’ the ‘control freak’ the ‘blamer’ and the ‘passive aggressive’ type – effective strategies you can use straight away |
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When it is important to confront people and when to avoid confrontation |
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How the sexes can communicate better between one another – understanding the differences in male/female styles of thinking and interacting |
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Why it’s not what you say but the way that you say it that gets results |
| The three types of long-term relationships that work | |
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The four behaviours that destroy long term relationships |
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How to communicate with children and young people |
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The skills that ensure relationships survive long term |
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How to structure a brilliant presentation |
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The keys to successful public speaking. |
How the course is structured:
The course is a blend of talks, demonstrations, questions and answers and breaks for networking and refreshment.
Who can benefit from attending?
Anyone who wants to become a more effective communicator for any reason.
| LONDON: | Date: Tuesday 26th June 2012 Venue: Friends House Quaker Meeting Centre Times: Each day starts at 9.30am and ends at 4.30pm Course Code: JT05 |
| MANCHESTER: | Date: Monday 24th September 2012 Venue: Old Dining Hall, Hulme Hall Times: Each day starts at 9.30am and ends at 4.30pm Course Code: JT06 |
| DUBLIN:* | Date: Tuesday 6th November 2012 Venue: Marino Institute of Education Times: Each day starts at 9.30am and ends at 4.30pm Course Code: JT07 |
| LONDON: | Date: Thursday 13th December 2012 Venue: Friends House Quaker Meeting Centre Times: Each day starts at 9.30am and ends at 4.30pm Course Code: JT08 |
| PRICE: | £160 plus vat (£192) per person. Fee includes tuition, course notes, attendance certificate, lunch
and refreshments. *Dublin price: £175 per person. Fee includes tuition, course notes, attendance certificate, lunch and refreshments. ______________________________________________ Thinking of booking 5 or more courses? |
To book by phone, call: 01323 811690
Alternatively, you can download an application form and post or fax it to:
Human Givens College,
Chalvington,
East Sussex,
BN27 3TD
fax: 00 44 (0)1323 811486
Also see, How to Book.